The support we give is always available for your needs. 
We answer tickets as they come in, and as we troubleshoot the issues that you might present to us.
you are able to generate a support ticket 24/7, and at appropriate times we are available on Skype

You have two options for using support tickets.

1. You can go into your client area and generate a support ticket from there
you can log in here

2.  You can use our newer support area which you can find here